Log in and visit My Orders to see live status. You'll also see this on your order confirmation page right after checkout.
Contact us within 1 hour of placing your order and we'll do our best to adjust it before it's packed. Once an order has shipped, it can no longer be changed.
No — you can check out as a guest. Creating an account just lets you track orders and check out faster next time.
Pay on delivery, direct bank transfer, or card/USSD payment online where available. All options are shown at checkout.
Yes. Card payments are processed by a licensed payment provider — we never see or store your card details.
Items can be returned within 7 days of delivery in their original packaging and condition, for a full refund or exchange. Simply contact us with your order number to start a return.
Once we receive and inspect a returned item, refunds are processed within 3–5 business days to your original payment method, or as store credit for bank transfer/COD orders.
We collect only the information needed to process your orders and improve your shopping experience: your name, contact details, delivery address and order history. We never sell your personal data to third parties. Payment details are handled entirely by our payment processor and are never stored on our servers. You can request a copy of your data or ask us to delete your account at any time by contacting us.
By placing an order with Buy Cheap you agree to pay the listed price for the items ordered, plus any applicable shipping and tax shown at checkout. Product images are for illustration; actual colour or packaging may vary slightly. We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or stock unavailability, with a full refund issued in such cases.